Returns & Refunds

7-day easy returns

Unopened products can be returned within 7 days of delivery for a full refund, no questions asked.

Damaged or incorrect items

Damaged or wrong items are replaced free, or refunded if we are out of stock. Report issues within 7 days of delivery.

Shade matching

Our homepage offers a free exchange when a recommended shade is not right on arrival. Contact our team to confirm how this applies to your product before opening or returning it.

Request a return

Contact us with your order details and the item you would like to return. Our team will confirm the return address, arrangements and refund timing before you send it.